Privacy policy

The operator of this website is shown on our contact page. We are a Sydney-based retailer of computers, components and related services. For privacy enquiries, email us using the address above or write to our store address listed on the contact page.

We may collect information you provide directly (name, email, phone, delivery address, order details, support messages, account preferences) and technical information collected automatically (IP address, device/browser type, pages viewed, referral URLs, cookies) to operate and secure the site.

We use information to process and deliver orders, provide customer support, prevent fraud, improve our website, send transactional emails (order confirmations, shipping updates, account verification), and—where you opt in—marketing about products and promotions. You can unsubscribe from marketing at any time.

Card and wallet payments are processed by KPay (hosted checkout). Alipay and WeChat Pay scan-to-pay checkout is processed by HuePay when that option is offered at checkout. Direct Deposit (PayID) bank transfers are handled according to the payment instructions we provide. We do not store full card numbers on our servers. Payment providers receive the information needed to authorise and settle transactions in accordance with their own privacy policies.

We may share information with service providers who help us run the business (payment processing, shipping carriers, email delivery, hosting, SMS verification). We require providers to handle information appropriately. We do not sell your personal information.

We use cookies and similar technologies for essential site functionality (cart, login sessions, security) and preferences. You can control cookies through your browser settings; disabling essential cookies may affect checkout or account features.

We retain information for as long as needed to fulfil orders, meet legal and tax obligations, and resolve disputes. We take reasonable steps to protect information, but no internet transmission is completely secure.

You may request access to, or correction of, personal information we hold about you, or ask us to delete information where we are not required to retain it. Contact us using the details above. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).